{"id":60063,"date":"2021-09-21T05:08:19","date_gmt":"2021-09-21T05:08:19","guid":{"rendered":"https:\/\/www.teamogy.com\/uncategorized-es\/forgotten-password\/"},"modified":"2025-09-11T09:23:00","modified_gmt":"2025-09-11T09:23:00","slug":"forgotten-password","status":"publish","type":"post","link":"https:\/\/www.teamogy.com\/es\/manual\/forgotten-password\/","title":{"rendered":"Contrase\u00f1a olvidada"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22&#8243;][et_pb_row column_structure=\u00bb3_4,1_4&#8243; module_class=\u00bb et_pb_row_fullwidth\u00bb _builder_version=\u00bb3.25&#8243; width=\u00bb89%\u00bb width_tablet=\u00bb80%\u00bb width_phone=\u00bb\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width=\u00bb89%\u00bb max_width_tablet=\u00bb80%\u00bb max_width_phone=\u00bb\u00bb max_width_last_edited=\u00bbon|desktop\u00bb make_fullwidth=\u00bbon\u00bb][et_pb_column type=\u00bb3_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; custom_margin=\u00bb|40px|40px|||\u00bb custom_padding=\u00bb|40px||||\u00bb]<\/p>\n<h3>Contrase\u00f1a olvidada<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb|40px|40px|||\u00bb]<\/p>\n<p>En caso de que olvide su contrase\u00f1a, siga estos pasos para iniciar con \u00e9xito su sesi\u00f3n en Teamogy.<\/p>\n<p>1. Elija la opci\u00f3n <strong>\u00ab\u00bfOlvid\u00f3 su contrase\u00f1a?\u00bb <\/strong> en la p\u00e1gina de inicio de sesi\u00f3n.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Forgotten-pass_incorrect.png\u00bb show_in_lightbox=\u00bbon\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.23&#8243; custom_margin=\u00bb|40px|40px|||\u00bb box_shadow_style=\u00bbpreset2&#8243;][\/et_pb_image][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb|40px|40px|||\u00bb custom_padding=\u00bb|12px||||\u00bb]<\/p>\n<p style=\"text-align: justify;\">2. <strong>Introduzca su nombre de usuario. <\/strong>Recibir\u00e1 un c\u00f3digo de autenticaci\u00f3n en el tel\u00e9fono celular registrado con su nombre de usuario.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Forgotten-pass_user-name.png\u00bb show_in_lightbox=\u00bbon\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.26.5&#8243; custom_margin=\u00bb|40px|40px|||\u00bb box_shadow_style=\u00bbpreset2&#8243;][\/et_pb_image][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb|40px|40px|||\u00bb]<\/p>\n<p style=\"text-align: justify;\">3. <strong>Introduzca el <span>c\u00f3digo de autenticaci\u00f3n<\/span>.<\/strong>Introduzca una nueva contrase\u00f1a y conf\u00edrmela.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Forgotten-pass_verification.png\u00bb show_in_lightbox=\u00bbon\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.26.5&#8243; custom_margin=\u00bb|40px|40px|||\u00bb box_shadow_style=\u00bbpreset2&#8243;][\/et_pb_image][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb|40px|40px|||\u00bb]<\/p>\n<p>4. Inicie sesi\u00f3n con su <strong>nueva contrase\u00f1a.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Forgotten-pass_login.png\u00bb show_in_lightbox=\u00bbon\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.26.5&#8243; custom_margin=\u00bb|40px|40px|||\u00bb box_shadow_style=\u00bbpreset2&#8243;][\/et_pb_image][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb|40px|40px|||\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span>Si no recibe su c\u00f3digo de autenticaci\u00f3n o tiene alg\u00fan problema con el inicio de sesi\u00f3n, comun\u00edquese directamente con el administrador del sistema o con el soporte t\u00e9cnico de Teamogy.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.9.0&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bb|300|||||||\u00bb header_5_font=\u00bb|700|||||||\u00bb header_5_text_color=\u00bb#ff4c00&#8243; header_5_line_height=\u00bb1.3em\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb custom_margin=\u00bb|40px|23px||false|false\u00bb custom_padding=\u00bb20px|20px|0px|20px|false|false\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#ff4c00&#8243; locked=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: justify;\"><b>Bloqueo de usuarios para que inicien sesi\u00f3n despu\u00e9s de un inicio de sesi\u00f3n fallido<\/b><\/p>\n<p style=\"text-align: justify;\">\u00abPermitimos cinco intentos fallidos de inicio de sesi\u00f3n. Despu\u00e9s de eso, comenzamos bloqueos temporales con tiempos exponencialmente crecientes a partir de 1 segundo y duplicando despu\u00e9s de cada intento fallido hasta aproximadamente 15 minutos. Los intentos durante un per\u00edodo de bloqueo temporal se ignoran. Despu\u00e9s del per\u00edodo de bloqueo temporal, si el siguiente intento falla, un nuevo bloqueo temporal comienza con el doble de duraci\u00f3n que el anterior. Esperar unos 15 minutos sin ning\u00fan intento tambi\u00e9n restablecer\u00e1 el bloqueo temporal. Tenga en cuenta que este comportamiento est\u00e1 sujeto a cambios\u00bb.<\/p>\n<p>Fuente: Amazon Web Services<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb3.26.5&#8243; text_font=\u00bb|300|||||||\u00bb custom_margin=\u00bb-14px|40px||||\u00bb custom_padding=\u00bb12px|0px||||\u00bb text_font_last_edited=\u00bboff|desktop\u00bb global_module=\u00bb14686&#8243; saved_tabs=\u00bball\u00bb]<\/p>\n<p><span style=\"color: #f26522;\"><b>Get in Touch<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">If you have problem or need further assistance, do not hesitate contact Teamogy Support. Use online chat (inside Teamogy or everywhere on\u00a0<span style=\"text-decoration: underline; color: #0c71c3;\"><a href=\"https:\/\/www.teamogy.com\" style=\"color: #0c71c3; text-decoration: underline;\">www.Teamogy.com<\/a><\/span> in the lower right corner) and you will get prompt reply.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_sidebar area=\u00bbet_pb_widget_area_1&#8243; _builder_version=\u00bb3.19.18&#8243; header_font=\u00bb||||||||\u00bb header_font_size=\u00bb30px\u00bb body_font=\u00bb||||||||\u00bb body_font_size=\u00bb14px\u00bb body_line_height=\u00bb1.6em\u00bb][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contrase\u00f1a olvidadaEn caso de que olvide su contrase\u00f1a, siga estos pasos para iniciar con \u00e9xito su sesi\u00f3n en Teamogy. 1. Elija la opci\u00f3n \u00ab\u00bfOlvid\u00f3 su contrase\u00f1a?\u00bb en la p\u00e1gina de inicio de sesi\u00f3n.2. Introduzca su nombre de usuario. Recibir\u00e1 un c\u00f3digo de autenticaci\u00f3n en el tel\u00e9fono celular registrado con su nombre de usuario.3. Introduzca el [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[291],"tags":[],"class_list":["post-60063","post","type-post","status-publish","format-standard","hentry","category-manual"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/posts\/60063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/comments?post=60063"}],"version-history":[{"count":1,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/posts\/60063\/revisions"}],"predecessor-version":[{"id":987519442,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/posts\/60063\/revisions\/987519442"}],"wp:attachment":[{"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/media?parent=60063"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/categories?post=60063"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teamogy.com\/es\/wp-json\/wp\/v2\/tags?post=60063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}