O aplikaci Molecula<\/a><\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Mockup-14-scaled.webp\u00bb alt=\u00bbAplikace Molecula\u00bb title_text=\u00bbAplikace Molecula\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb width_tablet=\u00bb200px\u00bb width_phone=\u00bbauto\u00bb width_last_edited=\u00bbon|phone\u00bb custom_margin=\u00bb||-30px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4″ max_width=\u00bb790px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:<\/strong>
Zm\u00ednil jste certifikaci va\u0161eho softwaru. P\u0159edpokl\u00e1d\u00e1m, \u017ee oblast, ve kter\u00e9 p\u016fsob\u00edte, je velmi p\u0159\u00edsn\u011b regulovan\u00e1. Jak v\u00e1s legislativa ovliv\u0148uje \u2013 je sp\u00ed\u0161 p\u0159ek\u00e1\u017ekou, nebo v\u00e1m v n\u011b\u010dem pom\u00e1h\u00e1?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:<\/strong>
Je to pom\u011brn\u011b slo\u017eit\u00e9. N\u00e1\u0161 software je ofici\u00e1ln\u011b klasifikov\u00e1n jako zdravotnick\u00fd prost\u0159edek, co\u017e je pro v\u011bt\u0161inu lid\u00ed t\u011b\u017eko p\u0159edstaviteln\u00e9. Kdy\u017e se \u0159ekne zdravotnick\u00fd prost\u0159edek, ka\u017ed\u00fd si vybav\u00ed n\u011bco hmatateln\u00e9ho \u2013 obvaz, n\u00e1plast, rentgen. Tam je snadn\u00e9 posoudit, zda v\u00fdrobek funguje a je bezpe\u010dn\u00fd. U softwaru je to ale \u00fapln\u011b jin\u00e1 discipl\u00edna.
Prvn\u00ed zm\u00ednka o softwaru jako zdravotnick\u00e9m prost\u0159edku se objevila a\u017e v roce 2017 po rozhodnut\u00ed Evropsk\u00e9ho soudn\u00edho dvora. Od t\u00e9 doby se pohybujeme na zcela nov\u00e9m a neprob\u00e1dan\u00e9m poli. Byli jsme dokonce prvn\u00ed firmou v EU, kter\u00e1 sv\u016fj syst\u00e9m registrovala jako zdravotnick\u00fd prost\u0159edek. Narazili jsme ale hned na za\u010d\u00e1tku \u2013 pro registraci byl nutn\u00fd speci\u00e1ln\u00ed p\u011btim\u00edstn\u00fd k\u00f3d, kter\u00fd tehdy je\u0161t\u011b v\u016fbec neexistoval. M\u011bli jsme v\u0161echno p\u0159ipraven\u00e9, ale p\u016fl roku jsme \u010dekali, a\u017e p\u0159\u00edslu\u0161n\u00e1 agentura ten k\u00f3d v\u016fbec vytvo\u0159\u00ed.
Regulace softwaru v t\u00e9to oblasti je st\u00e1le komplikovan\u00e1 a v\u00fdklad norem \u010dasto nen\u00ed jednotn\u00fd. Na semin\u00e1\u0159i, kter\u00e9ho jsem se ned\u00e1vno \u00fa\u010dastnil, se dokonce ani odborn\u00edci neshodli, do jak\u00e9 bezpe\u010dnostn\u00ed t\u0159\u00eddy takov\u00fd software vlastn\u011b pat\u0159\u00ed. Mus\u00edme tedy \u010dasto postupovat podle vlastn\u00edho nejlep\u0161\u00edho v\u011bdom\u00ed \u2013 je to zkr\u00e1tka nov\u00e9, neprozkouman\u00e9 \u00fazem\u00ed.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:<\/strong>
Zd\u00e1 se, \u017ee jde o velmi dynamicky se vyv\u00edjej\u00edc\u00ed oblast, kde se pravidla i jejich v\u00fdklad \u010dasto m\u011bn\u00ed.<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>P\u0159esn\u011b tak. Samotn\u00e1 regulace je sice pevn\u011b dan\u00e1, ale zp\u016fsob, jak\u00fdm se vykl\u00e1d\u00e1, se neust\u00e1le vyv\u00edj\u00ed. Jako tzv. legacy device \u2013 tedy zdravotnick\u00fd prost\u0159edek uveden\u00fd na trh je\u0161t\u011b podle star\u0161\u00edch norem \u2013 m\u00e1me povinnost pr\u016fb\u011b\u017en\u011b sledovat ofici\u00e1ln\u00ed v\u00fdklady Evropsk\u00e9 l\u00e9kov\u00e9 agentury i Evropsk\u00e9ho parlamentu. To znamen\u00e1, \u017ee mus\u00edme b\u00fdt velmi flexibiln\u00ed a dok\u00e1zat rychle reagovat na v\u0161echny zm\u011bny, kter\u00e9 p\u0159ich\u00e1zej\u00ed.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:<\/strong>
A co konkurence? Existuj\u00ed v Evrop\u011b nebo u n\u00e1s jin\u00e9 syst\u00e9my, kter\u00e9 d\u011blaj\u00ed n\u011bco podobn\u00e9ho jako ten v\u00e1\u0161?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Ka\u017ed\u00e1 v\u011bt\u0161\u00ed evropsk\u00e1 zem\u011b m\u00e1 sv\u016fj syst\u00e9m pro kontrolu l\u00e9kov\u00fdch interakc\u00ed \u2013 konkurenci tedy m\u00e1me t\u0159eba ve Finsku, Francii, N\u011bmecku nebo Polsku. V \u010cesk\u00e9 republice jsme ale prakticky jedin\u00ed. V\u00edm o jedn\u00e9 nemocnici, kter\u00e1 pou\u017e\u00edv\u00e1 francouzskou datab\u00e1zi, ale jinak na na\u0161em trhu \u017e\u00e1dn\u00fd podobn\u00fd syst\u00e9m nen\u00ed. Hlavn\u00ed probl\u00e9m je v tom, \u017ee zahrani\u010dn\u00ed datab\u00e1ze obvykle neobsahuj\u00ed \u010desk\u00e9 l\u00e9ky \u2013 a ka\u017ed\u00e1 zem\u011b m\u00e1 svou vlastn\u00ed sadu registrovan\u00fdch p\u0159\u00edpravk\u016f. Nelze tedy jednodu\u0161e p\u0159evz\u00edt zahrani\u010dn\u00ed syst\u00e9m a pou\u017e\u00edvat ho tady, proto\u017ee by neum\u011bl pracovat s m\u00edstn\u00edmi daty.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Zva\u017eujete i expanzi na zahrani\u010dn\u00ed trhy? Nap\u0159\u00edklad vstup do Polska nebo jin\u00fdch zem\u00ed?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Do jist\u00e9 m\u00edry ano \u2013 u\u017e nyn\u00ed p\u016fsob\u00edme na Slovensku, kde testujeme lokalizaci syst\u00e9mu a p\u0159izp\u016fsobujeme ho m\u00edstn\u00edm l\u00e9\u010div\u016fm. V minulosti jsme tak\u00e9 dod\u00e1vali na\u0161i datab\u00e1zi do Rumunska prost\u0159ednictv\u00edm evropsk\u00e9ho dodavatele nemocni\u010dn\u00edch informa\u010dn\u00edch syst\u00e9m\u016f. Tam jsme ale narazili na z\u00e1sadn\u00ed probl\u00e9m: m\u00edstn\u00ed l\u00e9kov\u00e1 agentura m\u011bla velmi nep\u0159esnou datab\u00e1zi registrovan\u00fdch l\u00e9\u010div. A bez kvalitn\u00edch vstupn\u00edch dat syst\u00e9m jednodu\u0161e nem\u016f\u017ee fungovat.
Zkou\u0161eli jsme i mimoevropsk\u00e9 trhy a p\u0159ipravovali p\u0159eklady datab\u00e1ze do angli\u010dtiny, ale nakonec z toho se\u0161lo \u2013 klienti pot\u0159ebovali syst\u00e9m okam\u017eit\u011b, zat\u00edmco p\u0159eklady a lokalizace by zabraly v\u00edc \u010dasu. Aktu\u00e1ln\u011b se tedy soust\u0159ed\u00edme hlavn\u011b na \u010desk\u00fd a slovensk\u00fd trh.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Jakou roli hraje ve va\u0161em oboru um\u011bl\u00e1 inteligence? Dok\u00e1\u017ee u\u017e dnes zasahovat do v\u00fdvoje nebo fungov\u00e1n\u00ed va\u0161eho syst\u00e9mu?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Um\u011bl\u00e1 inteligence do na\u0161eho byznysu zat\u00edm zasahuje jen okrajov\u011b. Legislativn\u011b toti\u017e pat\u0159\u00edme do nejvy\u0161\u0161\u00ed bezpe\u010dnostn\u00ed t\u0159\u00eddy, proto\u017ee n\u00e1\u0161 software p\u0159\u00edmo souvis\u00ed se zdrav\u00edm pacient\u016f. To znamen\u00e1, \u017ee nem\u016f\u017eeme vyu\u017e\u00edvat \u017e\u00e1dn\u00e9 extern\u00ed AI n\u00e1stroje pro samotn\u00fd zdravotnick\u00fd prost\u0159edek.
S AI ale v men\u0161\u00ed m\u00ed\u0159e experimentujeme \u2013 zkoum\u00e1me nap\u0159\u00edklad mo\u017enosti automatick\u00e9ho zpracov\u00e1n\u00ed dokument\u016f, i kdy\u017e zat\u00edm vyu\u017e\u00edv\u00e1me sp\u00ed\u0161e klasick\u00e9 softwarov\u00e9 n\u00e1stroje bez um\u011bl\u00e9 inteligence. Do budoucna bychom v\u0161ak cht\u011bli vlastn\u00ed AI komponenty vyv\u00edjet intern\u011b, abychom m\u011bli jistotu, \u017ee v\u0161e bude v souladu s p\u0159\u00edsn\u00fdmi legislativn\u00edmi po\u017eadavky.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i><\/strong> Petr V.:
V\u00edm, \u017ee se krom\u011b samotn\u00e9ho v\u00fdvoje softwaru v\u011bnujete tak\u00e9 vzd\u011bl\u00e1v\u00e1n\u00ed v oblasti l\u00e9kov\u00fdch interakc\u00ed. D\u00e1 se tedy \u0159\u00edct, \u017ee jste do jist\u00e9 m\u00edry i eduka\u010dn\u00ed firma?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Ano, d\u00e1 se to tak \u0159\u00edct. Edukace je pro n\u00e1s velmi d\u016fle\u017eit\u00e1. P\u016fvodn\u011b jsme se sna\u017eili prosadit syst\u00e9m l\u00e9kov\u00fdch interakc\u00ed p\u0159\u00edmo p\u0159es ministerstvo do ofici\u00e1ln\u00edho l\u00e9kov\u00e9ho z\u00e1znamu, ale to se uk\u00e1zalo jako slep\u00e1 cesta. Rozhodli jsme se proto zam\u011b\u0159it na vzd\u011bl\u00e1v\u00e1n\u00ed l\u00e9ka\u0159\u016f, l\u00e9k\u00e1rn\u00edk\u016f i pacient\u016f.<\/p>\nPacient\u016fm se v\u011bnujeme nap\u0159\u00edklad prost\u0159ednictv\u00edm Univerzity t\u0159et\u00edho v\u011bku, kde se setk\u00e1v\u00e1me s obrovsk\u00fdm z\u00e1jmem senior\u016f o jejich l\u00e9\u010dbu a fungov\u00e1n\u00ed l\u00e9k\u016f. Cht\u011bj\u00ed rozum\u011bt tomu, co se v jejich t\u011ble d\u011bje a pro\u010d jim l\u00e9ka\u0159 ur\u010dit\u00e9 p\u0159\u00edpravky p\u0159edepisuje.\u00a0<\/p>\n
Z\u00e1rove\u0148 pravideln\u011b \u0161kol\u00edme l\u00e9k\u00e1rn\u00edky \u2013 od roku 2016 po\u0159\u00e1d\u00e1me dvakr\u00e1t ro\u010dn\u011b odborn\u00e9 kurzy zam\u011b\u0159en\u00e9 na l\u00e9kov\u00e9 interakce. Vzd\u011bl\u00e1v\u00e1n\u00ed bereme jako kl\u00ed\u010dovou sou\u010d\u00e1st na\u0161\u00ed mise.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
M\u00e1te za sebou projekt, kter\u00fd byl pro v\u00e1s obzvl\u00e1\u0161\u0165 n\u00e1ro\u010dn\u00fd, ale z\u00e1rove\u0148 zaj\u00edmav\u00fd? N\u011bco, co pro v\u00e1s p\u0159edstavovalo opravdovou v\u00fdzvu?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Ano, jedn\u00edm z nejzaj\u00edmav\u011bj\u0161\u00edch projekt\u016f byla spolupr\u00e1ce se Slovenskou l\u00e9k\u00e1rnickou komorou. Ta spustila syst\u00e9m, kter\u00fd umo\u017e\u0148uje pacient\u016fm zkontrolovat sv\u00e9 l\u00e9ky p\u0159\u00edmo v l\u00e9k\u00e1rn\u011b. Pacient si vybere konkr\u00e9tn\u00ed l\u00e9k\u00e1rnu, objedn\u00e1 se na kontrolu a l\u00e9k\u00e1rn\u00edk mu pak vysv\u011btl\u00ed, jak l\u00e9ky spr\u00e1vn\u011b u\u017e\u00edvat, aby se navz\u00e1jem neovliv\u0148ovaly a l\u00e9\u010dba byla co nej\u00fa\u010dinn\u011bj\u0161\u00ed.
Pro n\u00e1s to byl velmi komplexn\u00ed projekt \u2013 vyv\u00edjeli jsme aplikaci pro pacienty i pro l\u00e9k\u00e1rn\u00edky a zaji\u0161\u0165ovali jsme, aby cel\u00fd syst\u00e9m fungoval plynule a spolehliv\u011b. Kdy\u017e pacient ode\u0161le po\u017eadavek, l\u00e9k\u00e1rna obdr\u017e\u00ed informace o jeho l\u00e9c\u00edch, p\u0159iprav\u00ed se a p\u0159i osobn\u00ed konzultaci m\u016f\u017ee poskytnout fundovanou a jasnou radu. Je to kr\u00e1sn\u00fd p\u0159\u00edklad toho, jak technologie m\u016f\u017ee zlep\u0161it komunikaci mezi pacientem a odborn\u00edkem.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Kdy\u017e pacient ode\u0161le \u017e\u00e1dost o kontrolu sv\u00fdch l\u00e9k\u016f do l\u00e9k\u00e1rny, dost\u00e1v\u00e1 l\u00e9k\u00e1rn\u00edk i n\u011bjak\u00e9 informace o jeho zdravotn\u00edm stavu?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Ne, a to zcela z\u00e1m\u011brn\u011b. Nechceme a ani nem\u016f\u017eeme pracovat s citliv\u00fdmi \u00fadaji o zdravotn\u00edm stavu pacienta. Pokud bychom je zpracov\u00e1vali, spadali bychom do nejvy\u0161\u0161\u00ed kategorie ochrany osobn\u00edch dat, co\u017e by cel\u00fd syst\u00e9m v\u00fdrazn\u011b komplikovalo.
Na Slovensku syst\u00e9m vyu\u017e\u00edv\u00e1 jen z\u00e1kladn\u00ed \u00fadaje \u2013 v\u00fd\u0161ku, v\u00e1hu, v\u011bk a pohlav\u00ed pacienta. Ty slou\u017e\u00ed pouze pro v\u00fdpo\u010det parametr\u016f, kter\u00e9 pom\u00e1haj\u00ed l\u00e9k\u00e1rn\u00edkovi l\u00e9pe vyhodnotit mo\u017en\u00e9 interakce.
Na\u0161\u00edm c\u00edlem nen\u00ed \u0159\u00edkat, kter\u00e9 l\u00e9ky jsou \u0161patn\u011b. Poskytujeme n\u00e1stroj, kter\u00fd l\u00e9ka\u0159\u016fm a l\u00e9k\u00e1rn\u00edk\u016fm pom\u00e1h\u00e1 p\u0159i rozhodov\u00e1n\u00ed o l\u00e9\u010db\u011b. Umo\u017e\u0148uje jim pochopit, co se d\u011bje p\u0159i kombinaci r\u016fzn\u00fdch l\u00e9k\u016f, jak\u00e9 interakce mohou nastat a jak minimalizovat jejich dopady. Rozhodnut\u00ed o l\u00e9\u010db\u011b je v\u017edy na l\u00e9ka\u0159i, my dod\u00e1v\u00e1me v\u011bdecky podlo\u017een\u00e1 data, kter\u00e1 cel\u00fd proces zp\u0159es\u0148uj\u00ed.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
M\u016f\u017ee v\u00e1\u0161 syst\u00e9m v budoucnu pomoci i praktick\u00fdm l\u00e9ka\u0159\u016fm, aby m\u011bli lep\u0161\u00ed p\u0159ehled o tom, jak\u00e9 l\u00e9ky pacient skute\u010dn\u011b u\u017e\u00edv\u00e1?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Do jist\u00e9 m\u00edry u\u017e to mo\u017en\u00e9 je. Ka\u017ed\u00fd l\u00e9ka\u0159 i l\u00e9k\u00e1rn\u00edk m\u016f\u017ee nahl\u00ed\u017eet do takzvan\u00e9ho l\u00e9kov\u00e9ho z\u00e1znamu, kde jsou uvedeny v\u0161echny p\u0159edepsan\u00e9 l\u00e9ky pacienta \u2013 pokud s t\u00edm pacient v\u00fdslovn\u011b nesouhlas\u00ed jinak. Tento syst\u00e9m je velmi dob\u0159e zabezpe\u010den\u00fd, ka\u017ed\u00fd p\u0159\u00edstup se zaznamen\u00e1v\u00e1 a doposud nedo\u0161lo k \u017e\u00e1dn\u00e9mu zneu\u017eit\u00ed.
Probl\u00e9m je ale v tom, \u017ee samotn\u00fd p\u0159ehled l\u00e9k\u016f l\u00e9ka\u0159i nesta\u010d\u00ed. Bez specializovan\u00e9 datab\u00e1ze l\u00e9kov\u00fdch interakc\u00ed si s t\u011bmi informacemi v praxi t\u011b\u017eko porad\u00ed \u2013 musel by ru\u010dn\u011b pro\u010d\u00edtat des\u00edtky souhrn\u016f \u00fadaj\u016f o p\u0159\u00edpravku, kter\u00e9 b\u00fdvaj\u00ed dlouh\u00e9 i pades\u00e1t stran a napsan\u00e9 pr\u00e1vnick\u00fdm jazykem. To je v b\u011b\u017en\u00e9 praxi nere\u00e1ln\u00e9.
N\u00e1\u0161 syst\u00e9m tuto pr\u00e1ci d\u011bl\u00e1 za n\u011bj \u2013 automaticky vyhodnocuje mo\u017en\u00e9 interakce mezi p\u0159\u00edpravky a upozorn\u00ed na potenci\u00e1ln\u00ed rizika. V jedn\u00e9 klinick\u00e9 studii jsme dokonce prok\u00e1zali, \u017ee pacienti l\u00e9ka\u0159\u016f, kte\u0159\u00ed n\u00e1\u0161 syst\u00e9m pou\u017e\u00edvaj\u00ed p\u0159i l\u00e9\u010db\u011b bolesti, subjektivn\u011b poci\u0165uj\u00ed men\u0161\u00ed bolest a jsou objektivn\u011b krat\u0161\u00ed dobu hospitalizov\u00e1ni. Takov\u00e1 efektivita by v \u0161ir\u0161\u00edm m\u011b\u0159\u00edtku mohla p\u0159in\u00e9st \u00faspory ve zdravotn\u00ed p\u00e9\u010di v \u0159\u00e1du miliard korun.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4″ max_width=\u00bb790px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Jak Drug Agency vyu\u017e\u00edv\u00e1 Teamogy p\u0159i sv\u00e9 ka\u017edodenn\u00ed pr\u00e1ci<\/strong><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Co v\u00e1s p\u0159im\u011blo za\u010d\u00edt hledat syst\u00e9m, kter\u00fd by pom\u00e1hal s \u0159\u00edzen\u00edm firmy a administrativou?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Hlavn\u00edm impulzem bylo zaveden\u00ed syst\u00e9mu \u0159\u00edzen\u00ed kvality. Pot\u0159ebovali jsme sjednotit zp\u016fsob komunikace, p\u0159ed\u00e1v\u00e1n\u00ed \u00fakol\u016f i veden\u00ed dokumentace ke ka\u017ed\u00e9mu klientovi. Zkr\u00e1tka d\u00e1t firm\u011b jasnou strukturu a p\u0159ehlednost. Cht\u011bli jsme, aby v\u0161echny informace byly na jednom m\u00edst\u011b a aby ka\u017ed\u00fd v\u011bd\u011bl, kde co najde. Dnes, kdy\u017e nap\u0159\u00edklad pot\u0159ebuji zjistit stav licence n\u011bkter\u00e9 nemocnice, sta\u010d\u00ed p\u00e1r kliknut\u00ed a m\u00e1m okam\u017eit\u00fd p\u0159ehled.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Jak\u00e9 konkr\u00e9tn\u00ed zm\u011bny u v\u00e1s nastaly po zaveden\u00ed syst\u00e9mu? Co bylo d\u0159\u00edve slo\u017eit\u011bj\u0161\u00ed?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>P\u0159edt\u00edm se n\u00e1m ob\u010das st\u00e1valo, \u017ee jsme si pr\u00e1ci necht\u011bn\u011b dublovali \u2013 t\u0159eba dva kolegov\u00e9 p\u0159ipravovali stejnou nab\u00eddku, ani\u017e by o sob\u011b v\u011bd\u011bli. V\u00fdsledkem bylo zbyte\u010dn\u00e9 mno\u017estv\u00ed \u010dasu str\u00e1ven\u00e9ho koordinac\u00ed. Dnes m\u00e1me v\u0161echno p\u0159ehledn\u011b na jednom m\u00edst\u011b, p\u0159esn\u011b v\u00edme, kdo co \u0159e\u0161\u00ed a v jak\u00e9 f\u00e1zi se dan\u00e1 zak\u00e1zka nach\u00e1z\u00ed. Komunikace se t\u00edm v\u00fdrazn\u011b zlep\u0161ila \u2013 jak uvnit\u0159 t\u00fdmu, tak i sm\u011brem ke klient\u016fm.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Pro\u010d jste si nakonec zvolili pr\u00e1v\u011b Teamogy? Co rozhodovalo p\u0159i v\u00fdb\u011bru?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Vyzkou\u0161eli jsme t\u0159i r\u016fzn\u00e9 syst\u00e9my \u2013 ka\u017ed\u00fd m\u011bl sv\u00e9 siln\u00e9 str\u00e1nky, ale \u017e\u00e1dn\u00fd nenab\u00edzel v\u0161echno, co jsme pot\u0159ebovali. Na z\u00e1klad\u011b doporu\u010den\u00ed jsme pak otestovali Teamogy a zjistili jsme, \u017ee i kdy\u017e obsahuje \u0159adu funkc\u00ed, kter\u00e9 zrovna nevyu\u017e\u00edv\u00e1me, v\u0161echny kl\u00ed\u010dov\u00e9 prvky, kter\u00e9 pro n\u00e1\u0161 provoz pot\u0159ebujeme, tam jsou. To rozhodlo.
Velmi oce\u0148ujeme p\u0159ehlednou spr\u00e1vu e-mail\u016f, kdy m\u00e1 ka\u017ed\u00e1 zak\u00e1zka svou vlastn\u00ed historii komunikace, a tak\u00e9 intuitivn\u00ed prost\u0159ed\u00ed, ve kter\u00e9m se na\u0161i kolegov\u00e9 zorientovali hned napoprv\u00e9. U\u017eivatelsk\u00e1 p\u0159\u00edv\u011btivost byla pro n\u00e1s velk\u00fdm plusem.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Jak prob\u00edhala implementace syst\u00e9mu a jak velk\u00e1 zm\u011bna to pro v\u00e1s byla? Pomohl v\u00e1m onboarding, kter\u00fd jsme spole\u010dn\u011b absolvovali?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Zm\u011bna to rozhodn\u011b byla, hlavn\u011b v nastaven\u00ed na\u0161ich vnit\u0159n\u00edch proces\u016f. Samotn\u00e9 zapracov\u00e1n\u00ed do syst\u00e9mu ale prob\u011bhlo velmi hladce \u2013 je jednoduch\u00fd, intuitivn\u00ed a u\u017e po kr\u00e1tk\u00e9 dob\u011b jsme v n\u011bm v\u0161ichni dok\u00e1zali pracovat bez probl\u00e9m\u016f.
Onboarding n\u00e1m ur\u010dit\u011b pomohl, p\u0159edev\u0161\u00edm t\u00edm, \u017ee prob\u00edhal osobn\u011b. Nebyl to jen n\u00e1vod nebo videomanu\u00e1l, ale p\u0159\u00edm\u00e1 komunikace s \u010dlov\u011bkem, kter\u00fd se zam\u011b\u0159il p\u0159esn\u011b na to, co pot\u0159ebujeme. D\u00edky tomu jsme se nau\u010dili syst\u00e9m efektivn\u011b vyu\u017e\u00edvat a objevili i funkce, o kter\u00fdch bychom jinak mo\u017en\u00e1 nev\u011bd\u011bli.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Kdy\u017e se dnes ohl\u00e9dnete zp\u011bt \u2013 co v\u00e1m syst\u00e9m p\u0159inesl? Dok\u00e1zal byste to i n\u011bjak vy\u010d\u00edslit, t\u0159eba ve form\u011b \u00faspory \u010dasu nebo efektivity?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Jednozna\u010dn\u011b p\u0159inesl obrovsk\u00e9 zjednodu\u0161en\u00ed. V\u0161echno m\u00e1me centralizovan\u00e9 \u2013 nab\u00eddky, dokumenty i e-maily. Kdy\u017e chci p\u0159ipravit novou nab\u00eddku, pou\u017eiji p\u0159edp\u0159ipraven\u00fd vzor, dopln\u00edm \u00fadaje o klientovi a velikost nemocnice a b\u011bhem n\u011bkolika minut je hotovo.
Kvantifikovat p\u0159esn\u011b, kolik \u010dasu syst\u00e9m \u0161et\u0159\u00ed, je obt\u00ed\u017en\u00e9, ale jsou to rozhodn\u011b hodiny pr\u00e1ce, kter\u00e9 d\u0159\u00edve padly na zbyte\u010dn\u00e9 hled\u00e1n\u00ed informac\u00ed. D\u0159\u00edve jsem musel slo\u017eit\u011b dohled\u00e1vat komunikaci, kontrolovat, kdo m\u00e1 co rozpracov\u00e1no, dnes to vid\u00edm p\u0159ehledn\u011b na p\u00e1r kliknut\u00ed. Ve v\u011bt\u0161\u00edch firm\u00e1ch by bez podobn\u00e9ho n\u00e1stroje podle m\u011b fungov\u00e1n\u00ed v\u016fbec nebylo mo\u017en\u00e9.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
A pom\u00e1h\u00e1 v\u00e1m syst\u00e9m i v komunikaci s va\u0161imi klienty? C\u00edt\u00ed n\u011bjak\u00fd p\u0159\u00ednos i oni?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Rozhodn\u011b ano, i kdy\u017e si to mo\u017en\u00e1 sami neuv\u011bdomuj\u00ed. D\u00edky syst\u00e9mu dok\u00e1\u017eeme reagovat prakticky okam\u017eit\u011b. Kdy\u017e mi nap\u0159\u00edklad volali z nemocni\u010dn\u00ed l\u00e9k\u00e1rny, jestli jsem odeslal nab\u00eddku veden\u00ed, sta\u010dilo se pod\u00edvat do syst\u00e9mu Teamogy p\u0159es mobil a b\u011bhem n\u011bkolika vte\u0159in jsem mohl odpov\u011bd\u011bt: \u201eAno, 29. jsme ji poslali panu n\u00e1m\u011bstkovi.\u201c<\/em>
Nemus\u00edm nic slo\u017eit\u011b dohled\u00e1vat, v\u0161echny informace m\u00e1m na jednom m\u00edst\u011b. Klienti jsou \u010dasto p\u0159ekvapen\u00ed, jak rychle reagujeme \u2013 zat\u00edmco jinde \u010dekaj\u00ed na odpov\u011b\u010f i t\u00fdden, my v\u011bt\u0161inu v\u011bc\u00ed vy\u0159e\u0161\u00edme b\u011bhem jednoho dne. Teamogy n\u00e1m v tomhle sm\u011bru v\u00fdrazn\u011b zjednodu\u0161ilo pr\u00e1ci i komunikaci.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Je n\u011bco, co byste cht\u011bl doplnit nebo t\u0159eba vzk\u00e1zat na\u0161emu v\u00fdvojov\u00e9mu t\u00fdmu?<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>R\u00e1d bych p\u0159edev\u0161\u00edm pod\u011bkoval. Kdykoli pot\u0159ebujeme n\u011bco upravit nebo p\u0159idat novou funkci, reagujete velmi rychle a vst\u0159\u00edcn\u011b. Ned\u00e1vno jsme si nap\u0159\u00edklad sami nastavovali helpdesk p\u0159\u00edmo v syst\u00e9mu, bez nutnosti zapojovat extern\u00ed firmu. Kdy\u017e jsem ud\u011blal drobnou chybu v konfiguraci, kolegyn\u011b z va\u0161eho t\u00fdmu ji okam\u017eit\u011b odhalila a pomohla mi ji opravit. Oce\u0148uji tu rychlost, flexibilitu a ochotu pomoci \u2013 to je v dne\u0161n\u00ed dob\u011b opravdu cenn\u00e9.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4″ text_font=\u00bb|300|||||||\u00bb ol_font=\u00bb|700|||||||\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb text_text_align=\u00bbleft\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
<\/i> Petr V.:
Moc v\u00e1m d\u011bkuji za v\u00e1\u0161 \u010das i otev\u0159en\u00fd pohled do fungov\u00e1n\u00ed va\u0161\u00ed firmy. Byl to velmi inspirativn\u00ed rozhovor a v\u011b\u0159\u00edm, \u017ee \u010dten\u00e1\u0159\u016fm p\u0159inese spoustu zaj\u00edmav\u00fdch informac\u00ed o tom, jak m\u016f\u017ee software pom\u00e1hat ve zdravotnictv\u00ed.<\/strong>
<\/em><\/p>\n<\/i> \u0160t\u011bp\u00e1n S.:
<\/strong>Tak\u00e9 d\u011bkuji, bylo mi pot\u011b\u0161en\u00edm. Na shledanou.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4″ max_width=\u00bb790px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_team_member name=\u00bbPETR VEVERA\u00bb image_url=\u00bbhttps:\/\/www.teamogy.com\/wp-content\/uploads\/Petr-Vevera.jpg\u00bb _builder_version=\u00bb4.27.4″ header_font=\u00bb–et_global_heading_font|700|||||||\u00bb body_font=\u00bb||||||||\u00bb position_font=\u00bb|||on|||||\u00bb position_letter_spacing=\u00bb2px\u00bb position_line_height=\u00bb3em\u00bb background_color=\u00bb#f4efe7″ min_height=\u00bb302px\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb30px|30px|30px|30px|false|false\u00bb child_filter_saturate=\u00bb0%\u00bb border_color_all=\u00bbgcid-bc408687-4f40-4e79-ab46-82172854b6e3″ border_width_bottom=\u00bb2px\u00bb border_color_bottom=\u00bbgcid-bc408687-4f40-4e79-ab46-82172854b6e3″ border_radii_image=\u00bbon|200px|200px|200px|200px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-bc408687-4f40-4e79-ab46-82172854b6e3%22:%91%22border_color_all%22,%22border_color_bottom%22%93}\u00bb]<\/p>\n
![\"DrugAgency](\"https:\/\/www.teamogy.com\/wp-content\/uploads\/Teamogy_logo_HP_100x40-1_colored.svg\")
Ji\u017e p\u0159i studiu spojil Petr svoje jm\u00e9no se spole\u010dnost\u00ed AD-IN-ONE Europe. Zn\u00e1 syst\u00e9m Teamogy z mnoha stran, co\u017e mohou klienti ocenit p\u0159i jeho prezentov\u00e1n\u00ed a konzultac\u00edch. Ty Petr zam\u011b\u0159uje p\u0159edev\u0161\u00edm na to, jak mohou b\u00fdt klienti s Teamogy je\u0161t\u011b ziskov\u011bj\u0161\u00ed, efektivn\u011bj\u0161\u00ed a konkurenceschopn\u011bj\u0161\u00ed. Petr je pe\u010dliv\u00fd a t\u011b\u0161\u00ed ho, kdy\u017e jsou klienti s kvalitou jeho pr\u00e1ce spokojeni. Ve voln\u00e9m \u010dase je velk\u00fdm fanou\u0161kem fotbalu.<\/p>\n
[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
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![\"Autor](\"https:\/\/www.teamogy.com\/wp-content\/uploads\/stepan_suchopar_drug_agency.webp\")
<\/p>\n