General Training
The few things you will train new users will be common to everyone, no matter which team they belong to.
Understanding the system
First login & Board and Personal settings
- First login
- Every user will receive initial e-mail and sms with username & password. New users will need these details to first login. If there is something, what is not clear, check the guide here.
- If the user did not receive the login details, or these details are expired then mark the user as a disabled and unmark it. The user will receive new initial sms and e-mail.
- Avatar settings
- It’s very important to personalize the user in the system. Help them to upload their avatars. If you have any hesitations, check the guide here.
- Theme change
- Show them the option to change the theme of the system. Light mode, dark mode or combine them! If you have any hesitations, check the guide here.
- Post it
- Make the note to the Dashboard. If you have any hesitations, check the guide here.
Absences
- Request
- Show the team how to create a new absence request. If you have any hesitations, check the guide here.
- Approval process
- Request is doesn’t mean, that absence will be approved. Check the status of absence, the user also will receive the notification.
Get in Touch
If you have problem or need further assistance, do not hesitate contact Teamogy Support. Use online chat (inside Teamogy or everywhere on www.Teamogy.com in the lower right corner) and you will get prompt reply.